Contact Us
Need help with your battery? Our support team is here to help.
For product support, warranty registration, compatibility questions, charging issues, LED indicator questions, or battery usage help, please contact us using the information below.
Contact Information
Email: amzus.support@gmail.com
Response time: We usually reply within 24–48 hours on business days.
We can help with:
- Warranty registration
- Compatibility check
- Charging questions
- LED indicator questions
- Battery usage help
- Product issue support
- Order-related support
What to Include in Your Message
To help us respond faster, please include the following when you contact us:
- Amazon order number
- Product type: DEWALT Replacement Battery / EGO Replacement Battery
- Battery capacity: 6Ah / 8Ah / 10Ah / 12Ah
- Tool model number (if available)
- Charger model number (if available)
- Battery reference number (if available)
- A clear photo or short video showing the issue (if needed)
- A short description of your question or problem
Send Us a Message
Please complete the form below and our support team will get back to you as soon as possible.
📷 Attachments: For product issues, photos or a short video can help us understand the problem faster. If the form does not allow attachments, please email them directly to amzus.support@gmail.com with your Amazon order number.
For faster support, please include your Amazon order number, product capacity, tool model number, charger model number, and a clear description of your question.
Quick Links
Register Warranty | Check Compatibility | Read User Guide | Support Center
Disclaimer: This contact page is for product support and service communication only. It is not connected to any marketplace review, rating, or promotional reward request.
Brand names and model numbers are used only to describe compatibility. YBT is not affiliated with, endorsed by, or sponsored by DEWALT or EGO. All trademarks belong to their respective owners.